The Jabra Elite 75t earbuds have gained popularity for their exceptional quality and performance in the mid to high-range category. However, like any electronic device, they can encounter issues over time. One common problem that Jabra Elite 75t users may face is the right earbud not working. If you’re experiencing this issue, don’t worry. In this comprehensive troubleshooting guide, we will explore different potential causes and provide effective solutions to help you restore your Jabra Elite 75t right earbud to its full functionality.
Troubleshooting Steps
1. Turn it off & on again
One of the simplest yet effective troubleshooting steps is to turn off and on your Jabra Elite 75t earbuds. By doing so, you can clear any temporary software glitches or cache build-up that might be causing the issue. Here’s how you can perform this step:
- Grab both earbuds and simultaneously press the buttons on both buds to power them off.
- Wait for a few minutes and then power them on by pressing and holding the same power button for 1 second.
2. Properly sync them together
Jabra Elite 75t earbuds require proper synchronization between the left and right earbuds for optimal performance. If they are not synced correctly, only one earbud may function while the other remains mute. Follow these steps to sync your Jabra Elite 75t earbuds:
- Put your earbuds back into the charging case and “forget” them from your phone.
- Take them out and press both earbud buttons for 3 seconds simultaneously.
- The right earbud will start blinking a blue light. Wait for a few seconds before proceeding.
- On your mobile device, select the Jabra Elite 75t under Bluetooth devices and pair them.
3. Check Charging & Dirty Pins
If your right Jabra Elite 75t earbud is not working at all, it may indicate a battery charging issue. To check for this, put the earbuds into the case and see if you are getting any LED indicator on the right earbud. If not, the charging pins may be dirty or blocked, preventing proper charging. Follow these steps to clean the charging pins:
- Take a toothpick and a cotton swab.
- Dip the cotton swab into some alcohol and gently wet the charging pins at the bottom of the earbud.
- Use the toothpick to carefully scratch the surface of each pin, removing any wax or dirt.
- Repeat this process a few times until the pins are clean and shining.
- Put the earpads back into the case and check if they are charging properly.
4. Check for physical & water damage
Physical damage or exposure to water can cause the right earbud of your Jabra Elite 75t to stop working. If you have recently dropped your earbuds or they have been exposed to water, it is possible that this is the cause of the issue. Unfortunately, self-service or repair is challenging with these earbuds, so if they are still under warranty, consider sending them for repair or replacement.
5. Reset your Jabra Earbuds
Sometimes, a software glitch can cause the right earbud to malfunction, even after trying the previous troubleshooting steps. In such cases, a hard reset may be necessary. Follow these steps to reset your Jabra Elite 75t earbuds:
- Take your earbuds out of the charging case and turn them on.
- Press and hold the button on both earbuds for about 10-15 seconds until the LED light flashes purple.
- Your earbuds will go through the reset process, and once completed, the LED will blink blue, indicating pairing mode.
- After the reset, you will need to pair your earbuds again with your phone.
6. Update firmware
If a hard reset does not resolve the issue, it is possible that a firmware bug is causing the malfunction. Keeping your Jabra Elite 75t earbuds up to date with the latest firmware is always a good practice. Follow these steps to update the firmware:
- Ensure that you have the latest version of the Jabra Sound app installed on your device.
- Enable notifications within the app settings to receive updates on new firmware releases.
- When you receive a notification for a firmware update, proceed to install the update through the app.
- If the LED light on your charging case flashes red after the update, connect the case to a power supply and remove the earbuds. Then, place them back inside the case, close the lid, and wait for 5 seconds to ensure proper installation.
7. Clean the vent hole [Magic Fix]
A magic fix that has helped many users revive their Jabra Elite 75t earbuds is cleaning the vent hole. Over time, wax and sweat can accumulate in the small pinhole between the charging pins and the earbud ear tips, leading to reduced volume. Cleaning this vent hole can restore your earbuds’ normal volume. Here’s how you can do it:
- Examine the area between the charging pins and the earbud ear tips for a small pinhole.
- Gently clean the pinhole using a toothpick or a compressed air duster to remove any accumulated dirt or debris.
- Be cautious while cleaning to avoid damaging any internal components.
- Once the vent hole is cleaned, test your earbuds to see if the volume issue is resolved.
Additional Tips for Maintaining Your Jabra Earbuds
1. Cleaning the earbuds and charging case
Regularly cleaning your Jabra Elite 75t earbuds and charging case is essential for optimal performance. Dirt and soil can build up on the charging pins and earbud poles, affecting charging and overall functionality. Use a dry swab to clean the poles on the earbuds and the pins on the charging case.
2. Cleaning the ear gels
To maintain hygiene and ensure clear sound transmission, clean the ear gels of your Jabra Elite 75t earbuds. Use a cotton swab dampened with warm water to gently wipe away oils and dirt from the earbud and around the hole. Allow the ear gels to dry completely before using them again.
Conclusion
Experiencing issues with your Jabra Elite 75t right earbud not working can be frustrating, but with the right troubleshooting steps, you can resolve the problem and restore your earbuds’ functionality. From simple power cycles to cleaning the vent hole, each step outlined in this guide offers a potential solution to address the issue. By following these steps and maintaining your earbuds properly, you can enjoy uninterrupted listening experiences with your Jabra Elite 75t earbuds.
